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family lives

The charity supports children and young people and other defined groups. Family Lives is a registered charity whose purpose is education and training. It delivers its work by providing services. The charity is based in Hatfield and operates in England And Wales.


This page summarises publicly available information about the charity, including its activities, beneficiaries, and registration details, based on official records.

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Activities & Mission

We provide a range of services to support families face to face, on the phone and on-line. Including: Parentline, free 24hr confidential helpline; extended support for complex, difficult issues; online advice, livechat/email, ask the expert, peer support and information on all aspects of family live; face to face support, group parenting programmes and workshops.

Fundraising

See where Family Lives is active and find local fundraising opportunities.

Financial Information

Latest Income
£2,285,000
Latest Expenditure
£2,290,000

Financial Efficiency

Program Ratio 97.6%
% of income going directly to charitable activities
Overall Efficiency 97.4%
% of expenditure going to programs (vs overhead)
Administrative Ratio 5.2%
Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £1,186,000
Charitable Activities £1,070,000
Other Trading £0
Investments £29,000
Other Income £0

Expenditure Categories

Charitable Expenditure £2,231,000
Raising Funds £59,000
Governance £59,000
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025£2,285,000£2,290,000£2,231,000£995,000£875,000107 / 185
2024£2,361,000£2,405,000£2,347,000£1,000,000£950,000106 / 200
2023£2,341,000£2,450,000£2,395,000£1,044,000£933,000110 / 194
2022£2,634,000£2,760,000£2,729,000£1,153,000£945119 / 300
2021£3,006,000£2,861,000£2,832,000£1,279,000£918,000128 / 400

Staff column shows: Employees / Volunteers