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The Furniture Helpline

Furniture Helpline is a community reuse charity. We collect good quality donated furniture, household and white goods and provide them free or at low cost to people in need, on low incomes, in crisis and the general public.Wherever possible we repair, refurbish and recycle. FHL welcomes people to join the team and offers active, interesting and skilled work for volunteers and trainees.

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Activities & Mission

Furniture Helpline is a community reuse charity. We collect good quality donated furniture, household and white goods and provide them free or at low cost to people in need, on low incomes, in crisis and the general public.Wherever possible we repair, refurbish and recycle. FHL welcomes people to join the team and offers active, interesting and skilled work for volunteers and trainees.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£229,348
Latest Expenditure
£199,366

Financial Efficiency

Overall Efficiency 86.9%
% of expenditure going to programs (vs overhead)
Expenditure Ratio 86.9%
Expenditure as % of income

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£229,348
£199,3660 / 3
2024
£192,161
£177,3690 / 2
2023
£187,355
£176,1100 / 4
2022
£171,035
£201,0130 / 10
2021
£278,308
£179,3890 / 0

Staff column shows: Employees / Volunteers

Frequently asked questions about The Furniture Helpline

What does The Furniture Helpline do?

Furniture Helpline is a community reuse charity. We collect good quality donated furniture, household and white goods and provide them free or at low cost to people in need, on low incomes, in crisis and the general public.Wherever possible we repair, refurbish and recycle. FHL welcomes people to join the team and offers active, interesting and skilled work for volunteers and trainees.

How much income did The Furniture Helpline report in 2025?

The Furniture Helpline reported total income of £229k and reported expenditure of £199k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was The Furniture Helpline registered as a charity?

The Furniture Helpline was registered with the Charity Commission for England and Wales on 16 February 2009 as charity number 1128070. It has been registered for 17 years.

Who runs The Furniture Helpline?

The Furniture Helpline is governed by a board of 6 trustees. The chair of trustees is John Pidgeon. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does The Furniture Helpline operate?

The Furniture Helpline operates across 3 areas: Hampshire, Surrey and West Sussex.

Is The Furniture Helpline a registered charity?

Yes — The Furniture Helpline is a registered charity in England and Wales, charity number 1128070.

Details

Address
The Furniture Helpline
Passfield Business Centre
Lynchborough Road
Passfield
LIPHOOK
Hampshir
Registration Date
16 February 2009
Status
Registered

Registry Information

Organisation Number
4043503
Charity Number
1128070

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Trustees

John Pidgeon Chair
ELIZABETH AUDREY CARTWRIGHT OBE
Geoffrey Gransden Martin
Also governs 2 other charities
Janice Elizabeth Roberts
Peter Hugh Miles Robinson
Simon Allister Nardecchia

Data & trust

Register data refreshed
14 May 2026
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