Citizens Advice Somerset

Also known as: South Somerset Citizens Advice Bureau, South Somerset CAB

Citizens Advice Somerset aims to ensure that everyone has somewhere trusted to turn to for help and advice. Our services empower people and advocate for social change. We enable clients to act early to prevent a problem becoming a long term issue, address those critical issues and crisis that affect their lives and to tackle the underlying causes of inequality, financial distress and injustice

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Activities & Mission

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Somerset

Financial Information

Latest Income

£2,268,514

Latest Expenditure

£2,212,848

Financial Efficiency

Program Ratio 97.5%

% of income going directly to charitable activities

Higher than 62% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?

Overall Efficiency 100.0%

% of expenditure going to programs (vs overhead)

Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?

Administrative Ratio 1.3%

Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 66% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £47,342

Charitable Activities £2,183,145

Other Trading £0

Investments £38,027

Other Income £0

Expenditure Categories

Charitable Expenditure £2,212,848

Raising Funds £0

Governance £27,712

Grants to Institutions £0

Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

One or more years show a significant change in income (over ±100%) compared with the prior year. This usually reflects a merger, transfer of activities, restated accounts, or a one-off legacy — not necessarily a real change in operating scale. See the methodology for context.

The Commission record shows this related event on the register:

Asset transfer in in 2024 — Taunton and District Citizens Advice Bureau (organisation 1050297)

Financial Year	Income	Expenditure	Charitable Spending	Net Assets	Reserves	Staff
2025	£2,268,514	£2,212,848	£2,212,848	£1,021,181	£1,021,181	71 / 113
2024	£2,375,105	£2,957,613	£2,957,613	£965,515	£965,515	82 / 118
2023	£949,502	£894,097	£894,097	£461,525	£417,718	31 / 36
2022	£1,040,480	£951,501	£951,501	£406,120	£406,120	32 / 26
2021	£881,279	£796,830	£796,830	£317,141	£317,141	32 / 29

Staff column shows: Employees / Volunteers

Frequently asked questions about Citizens Advice Somerset

What does Citizens Advice Somerset do?

How much income did Citizens Advice Somerset report in 2025?

Citizens Advice Somerset reported total income of £2.27m and reported expenditure of £2.21m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Citizens Advice Somerset?

Citizens Advice Somerset has a program ratio of 97.5%, meaning that share of its income goes directly to charitable activities. This is higher than 62% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.

When was Citizens Advice Somerset registered as a charity?

Citizens Advice Somerset was registered with the Charity Commission for England and Wales on 28 March 1996 as charity number 1054134. It has been registered for 30 years.

Who runs Citizens Advice Somerset?

Citizens Advice Somerset is governed by a board of 10 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Citizens Advice Somerset operate?

Citizens Advice Somerset operates in Somerset, as recorded in its Charity Commission filing.

Is Citizens Advice Somerset a registered charity?

Yes — Citizens Advice Somerset is a registered charity in England and Wales, charity number 1054134.