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East Herts Citizens Advice Service

Also known as: Bishop's Stortford and District Citizens Advice Bureau Limited

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

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Activities & Mission

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£525,712
Latest Expenditure
£449,742

Financial Efficiency

Program Ratio 79.4%
% of income going directly to charitable activities

Higher than 38% of UK Charitable activities charities with income £100K to £1M (sample: 1431). How is this calculated?

Overall Efficiency 92.9%
% of expenditure going to programs (vs overhead)

Higher than 31% of UK Charitable activities charities with income £100K to £1M. How is this calculated?

Administrative Ratio 9.7%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 25% of UK Charitable activities charities with income £100K to £1M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £40,238
Charitable Activities £458,628
Other Trading £0
Investments £10,531
Other Income £16,316

Expenditure Categories

Charitable Expenditure £417,649
Raising Funds £32,093
Governance £11,382
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£525,712
£449,742£417,649£184,948£141,58012 / 66
2024
£473,665
£545,9430 / 77
2023
£422,924
£438,9270 / 67
2022
£478,565
£481,2390 / 67
2021
£499,699
£444,7910 / 88

Staff column shows: Employees / Volunteers

Frequently asked questions about East Herts Citizens Advice Service

What does East Herts Citizens Advice Service do?

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

How much income did East Herts Citizens Advice Service report in 2025?

East Herts Citizens Advice Service reported total income of £526k and reported expenditure of £450k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is East Herts Citizens Advice Service?

East Herts Citizens Advice Service has a program ratio of 79.4%, meaning that share of its income goes directly to charitable activities. This is higher than 38% of UK Charitable activities charities with income £100K to £1M (sample of 1431 charities). See our methodology for how this is calculated.

When was East Herts Citizens Advice Service registered as a charity?

East Herts Citizens Advice Service was registered with the Charity Commission for England and Wales on 7 November 2000 as charity number 1083211. It has been registered for 26 years.

Who runs East Herts Citizens Advice Service?

East Herts Citizens Advice Service is governed by a board of 9 trustees. The chair of trustees is Anthony John Murphy. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does East Herts Citizens Advice Service operate?

East Herts Citizens Advice Service operates in Hertfordshire, as recorded in its Charity Commission filing.

Is East Herts Citizens Advice Service a registered charity?

Yes — East Herts Citizens Advice Service is a registered charity in England and Wales, charity number 1083211.

Details

Address
TEES
68 HIGH STREET
SAFFRON WALDEN
ESSEX
CB10 1AD
Registration Date
7 November 2000
Status
Registered

Registry Information

Organisation Number
3975549
Charity Number
1083211

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Other notable Charitable activities charities

Major UK charities in the same primary sector, drawn from the curated priority cohort.

Trustees

Anthony John Murphy Chair
Ballu Sesay
Barry Hunt
Christine Gillham
Gary John Cansick
JAMES HAMISH DOWSON LLB
Jane Caroline Stewart Sartin
Also governs 1 other charity
Natalie Edwards
Rachael Williamson

Sectors & Classifications

Also Known As

  • Bishop's Stortford and District Citizens Advice Bureau Limited

Data & trust

Register data refreshed
14 May 2026
Report a data issue