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East Herts Citizens Advice Service

Also known as: Bishop's Stortford and District Citizens Advice Bureau Limited

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

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Activities & Mission

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£525,712
Latest Expenditure
£449,742

Financial Efficiency

Program Ratio 79.4%
% of income going directly to charitable activities
Overall Efficiency 92.9%
% of expenditure going to programs (vs overhead)
Administrative Ratio 9.7%
Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £40,238
Charitable Activities £458,628
Other Trading £0
Investments £10,531
Other Income £16,316

Expenditure Categories

Charitable Expenditure £417,649
Raising Funds £32,093
Governance £11,382
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£525,712
£449,742£417,649£184,948£141,58012 / 66
2024
£473,665
£545,9430 / 77
2023
£422,924
£438,9270 / 67
2022
£478,565
£481,2390 / 67
2021
£499,699
£444,7910 / 88

Staff column shows: Employees / Volunteers

Frequently asked questions about East Herts Citizens Advice Service

What does East Herts Citizens Advice Service do?

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

How much income did East Herts Citizens Advice Service report in 2025?

East Herts Citizens Advice Service reported total income of £526k and reported expenditure of £450k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was East Herts Citizens Advice Service registered as a charity?

East Herts Citizens Advice Service was registered with the Charity Commission for England and Wales on 7 November 2000 as charity number 1083211. It has been registered for 26 years.

Who runs East Herts Citizens Advice Service?

East Herts Citizens Advice Service is governed by a board of 8 trustees. The chair of trustees is Anthony John Murphy. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does East Herts Citizens Advice Service operate?

East Herts Citizens Advice Service operates in Hertfordshire, as recorded in its Charity Commission filing.

Is East Herts Citizens Advice Service a registered charity?

Yes — East Herts Citizens Advice Service is a registered charity in England and Wales, charity number 1083211.

Details

Address
TEES
THE OLD HOSPITAL
LONDON ROAD
SAFFRON WALDEN
ESSEX
CB11 4ER
Registration Date
7 November 2000
Status
Registered

Registry Information

Organisation Number
3975549
Charity Number
1083211

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Trustees

Anthony John Murphy Chair
Amy Cecile Iliev
Ballu Sesay
Barry Hunt
JAMES HAMISH DOWSON LLB
Jane Caroline Stewart Sartin
Also governs 1 other charity
Natalie Edwards
Rachael Williamson

Also Known As

  • Bishop's Stortford and District Citizens Advice Bureau Limited

Data & trust

Register data refreshed
30 July 2026
Report a data issue