Volunteering Matters
Also known as: Community Service Trust, Csv, Csv (community Service Volunteers)
TO ENABLE AND SUPPORT PEOPLE TO BE ACTIVE CITIZENS AND PLAY A ROLE IN THEIR COMMUNITY THROUGH VOLUNTEERING. WE DEVELOP AND DELIVER HIGH IMPACT VOLUNTEER-LED SOLUTIONS TO TACKLE SOME OF THE MOST DIFFICULT CHALLENGES FACING INDIVIDUALS AND THEIR COMMUNITIES TODAY. WE FOCUS ON THE NEEDS OF FOUR DISTINCT COMMUNITIES; OLDER AND RETIRED PEOPLE, DISABLED PEOPLE, VULNERABLE FAMILIES AND YOUNG PEOPLE.
Activities & Mission
TO ENABLE AND SUPPORT PEOPLE TO BE ACTIVE CITIZENS AND PLAY A ROLE IN THEIR COMMUNITY THROUGH VOLUNTEERING. WE DEVELOP AND DELIVER HIGH IMPACT VOLUNTEER-LED SOLUTIONS TO TACKLE SOME OF THE MOST DIFFICULT CHALLENGES FACING INDIVIDUALS AND THEIR COMMUNITIES TODAY. WE FOCUS ON THE NEEDS OF FOUR DISTINCT COMMUNITIES; OLDER AND RETIRED PEOPLE, DISABLED PEOPLE, VULNERABLE FAMILIES AND YOUNG PEOPLE.
Grants
Volunteering Matters makes grants as part of its work.
- Gives grants to
- organisations
- Total spending (2025)
- £5,815,000
- Only charities with income over £500,000 file a separate grants figure.
- Who it helps
- children and young people, elderly people, people with disabilities and other charities or voluntary bodies
- What it supports
- general charitable purposes, education and training, the environment, conservation, or heritage and economic or community development and employment
As recorded with the Charity Commission. To ask about applying, use the contact details and check the trustees and latest accounts below.
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Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Country
Region
Financial Information
Financial Efficiency
Higher than 66% of UK Beneficiary group charities with income £1M to £10M (sample: 986). How is this calculated?
Higher than 45% of UK Beneficiary group charities with income £1M to £10M. How is this calculated?
Lower overhead than 43% of UK Beneficiary group charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
One or more years show a significant change in income (over ±100%) compared with the prior year. This usually reflects a merger, transfer of activities, restated accounts, or a one-off legacy — not necessarily a real change in operating scale. See the methodology for context.
The Commission record shows this related event on the register:
- Asset transfer in in 2012 — Cathedral Camps Trust (organisation 5001626)
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £5,695,000 | £5,815,000 | £5,678,000 | £1,317,000 | £1,317,000 | 142 / 12643 |
| 2024 | £7,029,000 | £6,585,000 | £6,286,000 | £1,437,000 | £1,437,000 | 155 / 10960 |
| 2023 | £22,827,000 | £14,478,000 | £7,797,000 | £993,000 | £872,000 | 197 / 8652 |
| 2022 | £7,459,000 | £7,778,000 | £7,520,000 | -£7,326,000 | £67,000 | 188 / 9412 |
| 2021 | £5,202,000 | £5,548,000 | £5,124,000 | £1,769,000 | £1,597,000 | 122 / 8711 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Volunteering Matters
What does Volunteering Matters do?
TO ENABLE AND SUPPORT PEOPLE TO BE ACTIVE CITIZENS AND PLAY A ROLE IN THEIR COMMUNITY THROUGH VOLUNTEERING. WE DEVELOP AND DELIVER HIGH IMPACT VOLUNTEER-LED SOLUTIONS TO TACKLE SOME OF THE MOST DIFFICULT CHALLENGES FACING INDIVIDUALS AND THEIR COMMUNITIES TODAY. WE FOCUS ON THE NEEDS OF FOUR DISTINCT COMMUNITIES; OLDER AND RETIRED PEOPLE, DISABLED PEOPLE, VULNERABLE FAMILIES AND YOUNG PEOPLE.
How much income did Volunteering Matters report in 2025?
Volunteering Matters reported total income of £5.70m and reported expenditure of £5.82m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Volunteering Matters?
Volunteering Matters has a program ratio of 99.7%, meaning that share of its income goes directly to charitable activities. This is higher than 66% of UK Beneficiary group charities with income £1M to £10M (sample of 986 charities). See our methodology for how this is calculated.
When was Volunteering Matters registered as a charity?
Volunteering Matters was registered with the Charity Commission for England and Wales on 22 February 1985 as charity number 291222. It has been registered for 41 years.
Who runs Volunteering Matters?
Volunteering Matters is governed by a board of 9 trustees. The chair of trustees is Dr Peta Foxall. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Volunteering Matters operate?
Volunteering Matters operates across 2 areas: Scotland and England And Wales.
Is Volunteering Matters a registered charity?
Yes — Volunteering Matters is a registered charity in England and Wales, charity number 291222.
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Registry Information
Other notable Beneficiary group charities
Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Also governs 1 other charity
Also governs 2 other charities
Sectors & Classifications
Also Known As
- Community Service Trust
- Csv
- Csv (community Service Volunteers)
Data & trust
- Register data refreshed
- 2 November 2026
- Methodology
- How metrics are calculated