citizens advice county durham

The charity supports the general public. Citizens Advice County Durham is a registered charity whose purpose is general charitable purposes. It delivers its work by providing buildings, facilities, or open space. The charity is based in County Durham and operates in Durham.

This page summarises publicly available information about the charity, including its activities, beneficiaries, and registration details, based on official records.

Email Charity

Activities & Mission

We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.

Fundraising

See where Citizens Advice County Durham is active and find local fundraising opportunities.

Local Authority

Durham

Financial Information

Latest Income

£2,749,187

Latest Expenditure

£3,412,557

Financial Efficiency

Program Ratio 124.1%

% of income going directly to charitable activities

Overall Efficiency 100.0%

% of expenditure going to programs (vs overhead)

Administrative Ratio 0.5%

Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £411

Charitable Activities £2,717,613

Other Trading £0

Investments £31,163

Other Income £0

Expenditure Categories

Charitable Expenditure £3,412,557

Raising Funds £0

Governance £16,507

Grants to Institutions £0

Other Expenditure £0

Financial Trend

Annual Returns

Financial Year	Income	Expenditure	Charitable Spending	Net Assets	Reserves	Staff
2024	£2,749,187	£3,412,557	£3,412,557	£1,298,035	£513,389	121 / 79
2023	£3,582,606	£3,534,216	£3,534,216	£1,879,405	£1,090,000	111 / 156
2022	£3,619,816	£3,338,332	£3,338,332	£1,831,015	£1,279,984	129 / 220
2021	£3,722,172	£3,438,123	£3,438,123	£1,549,531	£1,549,531	134 / 150
2020	£3,394,708	£3,253,881	£3,253,881	£1,265,482	£711,240	117 / 345