Citizens Advice County Durham
Also known as: Greater Durham Citizens Advice Bureau, Gdcab
We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.
Activities & Mission
We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Local Authority
Financial Information
Financial Efficiency
Higher than 78% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?
Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?
Lower overhead than 68% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £2,165,915 | £2,233,719 | £2,233,719 | £1,230,231 | £412,261 | 79 / 60 |
| 2024 | £2,749,187 | £3,412,557 | £3,412,557 | £1,298,035 | £513,389 | 121 / 79 |
| 2023 | £3,582,606 | £3,534,216 | £3,534,216 | £1,879,405 | £1,090,000 | 111 / 156 |
| 2022 | £3,619,816 | £3,338,332 | £3,338,332 | £1,831,015 | £1,279,984 | 129 / 220 |
| 2021 | £3,722,172 | £3,438,123 | £3,438,123 | £1,549,531 | £1,549,531 | 134 / 150 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Citizens Advice County Durham
What does Citizens Advice County Durham do?
We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.
How much income did Citizens Advice County Durham report in 2025?
Citizens Advice County Durham reported total income of £2.17m and reported expenditure of £2.23m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Citizens Advice County Durham?
Citizens Advice County Durham has a program ratio of 103.1%, meaning that share of its income goes directly to charitable activities. This is higher than 78% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.
When was Citizens Advice County Durham registered as a charity?
Citizens Advice County Durham was registered with the Charity Commission for England and Wales on 26 April 2013 as charity number 1151790. It has been registered for 13 years.
Who runs Citizens Advice County Durham?
Citizens Advice County Durham is governed by a board of 7 trustees. The chair of trustees is Jennifer Smurthwaite. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Citizens Advice County Durham operate?
Citizens Advice County Durham operates in Durham, as recorded in its Charity Commission filing.
Is Citizens Advice County Durham a registered charity?
Yes — Citizens Advice County Durham is a registered charity in England and Wales, charity number 1151790.
Details
SPENNYMOOR
COUNTY DURHAM
DL16 6BB
Registry Information
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Trustees
Also governs 1 other charity
Also governs 3 other charities
Sectors & Classifications
Also Known As
- Greater Durham Citizens Advice Bureau
- Gdcab
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated