Citizens Advice East Lancashire
Also known as: Burnley & Pendle Citizens Advice Bureau, Pendle District Citizens Advice Bureau
We are a voluntary service that provides advice & information to the general public. Also specialists advice & help with debt & welfare benefit problems.
Activities & Mission
We are a voluntary service that provides advice & information to the general public. Also specialists advice & help with debt & welfare benefit problems.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Local Authority
Financial Information
Financial Efficiency
Higher than 45% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?
Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?
Lower overhead than 83% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
One or more years show a significant change in income (over ±100%) compared with the prior year. This usually reflects a merger, transfer of activities, restated accounts, or a one-off legacy — not necessarily a real change in operating scale. See the methodology for context.
The Commission record shows these related events on the register:
- Asset transfer in in 2024 — Citizens Advice Rossendale & Hyndburn Ltd (organisation 4017857)
- Asset transfer in in 2012 — Burnley District Citizens' Advice Service (organisation 3984732)
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £1,674,542 | £1,524,388 | £1,524,388 | £1,082,551 | £1,069,551 | 44 / 25 |
| 2024 | £1,788,678 | £1,408,218 | £1,408,218 | £932,397 | £891,341 | 39 / 25 |
| 2023 | £757,793 | £557,404 | £557,404 | £551,938 | £520,106 | 21 / 15 |
| 2022 | £467,364 | £394,234 | 0 / 12 | |||
| 2021 | £407,097 | £332,558 | 0 / 12 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Citizens Advice East Lancashire
What does Citizens Advice East Lancashire do?
We are a voluntary service that provides advice & information to the general public. Also specialists advice & help with debt & welfare benefit problems.
How much income did Citizens Advice East Lancashire report in 2025?
Citizens Advice East Lancashire reported total income of £1.67m and reported expenditure of £1.52m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Citizens Advice East Lancashire?
Citizens Advice East Lancashire has a program ratio of 91.0%, meaning that share of its income goes directly to charitable activities. This is higher than 45% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.
When was Citizens Advice East Lancashire registered as a charity?
Citizens Advice East Lancashire was registered with the Charity Commission for England and Wales on 10 October 2005 as charity number 1111611. It has been registered for 21 years.
Who runs Citizens Advice East Lancashire?
Citizens Advice East Lancashire is governed by a board of 9 trustees. The chair of trustees is BRIAN HOBBS. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Citizens Advice East Lancashire operate?
Citizens Advice East Lancashire operates in Lancashire, as recorded in its Charity Commission filing.
Is Citizens Advice East Lancashire a registered charity?
Yes — Citizens Advice East Lancashire is a registered charity in England and Wales, charity number 1111611.
Details
Block C
The Wharf
Manchester Rd Burnley
BURNLEY
Lancashi
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Also governs 1 other charity
Also governs 1 other charity
Sectors & Classifications
Also Known As
- Burnley & Pendle Citizens Advice Bureau
- Pendle District Citizens Advice Bureau
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated