Citizens Advice East Suffolk
Also known as: North East Suffolk Advice, North East Suffolk Citizens Advice Bureau
Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.
Activities & Mission
Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Local Authority
Financial Information
Financial Efficiency
Higher than 67% of UK Beneficiary group charities with income £1M to £10M (sample: 3130). How is this calculated?
Higher than 100% of UK Beneficiary group charities with income £1M to £10M. How is this calculated?
Lower overhead than 90% of UK Beneficiary group charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £1,164,487 | £1,146,868 | £1,146,868 | £779,844 | £614,607 | 35 / 86 |
| 2024 | £929,850 | £922,092 | £922,092 | £749,428 | £679,236 | 31 / 80 |
| 2023 | £826,839 | £898,760 | £898,760 | £741,670 | £659,082 | 27 / 60 |
| 2022 | £564,662 | £534,905 | £534,905 | £379,601 | £379,601 | 14 / 15 |
| 2021 | £557,509 | £439,319 | £414,353 | £349,844 | £203,370 | 16 / 33 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Citizens Advice East Suffolk
What does Citizens Advice East Suffolk do?
Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.
How much income did Citizens Advice East Suffolk report in 2025?
Citizens Advice East Suffolk reported total income of £1.16m and reported expenditure of £1.15m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Citizens Advice East Suffolk?
Citizens Advice East Suffolk has a program ratio of 98.5%, meaning that share of its income goes directly to charitable activities. This is higher than 67% of UK Beneficiary group charities with income £1M to £10M (sample of 3130 charities). See our methodology for how this is calculated.
When was Citizens Advice East Suffolk registered as a charity?
Citizens Advice East Suffolk was registered with the Charity Commission for England and Wales on 24 July 2006 as charity number 1115522. It has been registered for 20 years.
Who runs Citizens Advice East Suffolk?
Citizens Advice East Suffolk is governed by a board of 6 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Citizens Advice East Suffolk operate?
Citizens Advice East Suffolk operates in Suffolk, as recorded in its Charity Commission filing.
Is Citizens Advice East Suffolk a registered charity?
Yes — Citizens Advice East Suffolk is a registered charity in England and Wales, charity number 1115522.
Details
St. Margaret's House
Gordon Road
lowestoft
Suffolk
NR32 1JQ
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Sectors & Classifications
Also Known As
- North East Suffolk Advice
- North East Suffolk Citizens Advice Bureau
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated