Citizens Advice Gateshead
Also known as: Gateshead Citizens Advice Bureau, Gateshead CAB, Society Matters Foundation
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Activities & Mission
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Region
Financial Information
Financial Efficiency
Higher than 62% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?
Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?
Lower overhead than 68% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £7,220,624 | £7,053,069 | £7,053,069 | £1,260,221 | £88,920 | 218 / 35 |
| 2024 | £6,696,856 | £6,487,188 | £6,487,188 | £1,237,404 | £105,718 | 219 / 47 |
| 2023 | £5,853,443 | £5,541,016 | £5,541,016 | £1,027,736 | £203,955 | 208 / 39 |
| 2022 | £5,143,745 | £4,572,191 | £4,559,480 | £715,309 | £455,030 | 188 / 28 |
| 2021 | £4,174,373 | £4,113,197 | £4,078,809 | £143,755 | £45,365 | 174 / 11 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Citizens Advice Gateshead
What does Citizens Advice Gateshead do?
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
How much income did Citizens Advice Gateshead report in 2025?
Citizens Advice Gateshead reported total income of £7.22m and reported expenditure of £7.05m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Citizens Advice Gateshead?
Citizens Advice Gateshead has a program ratio of 97.7%, meaning that share of its income goes directly to charitable activities. This is higher than 62% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.
When was Citizens Advice Gateshead registered as a charity?
Citizens Advice Gateshead was registered with the Charity Commission for England and Wales on 4 May 1993 as charity number 1020565. It has been registered for 33 years.
Who runs Citizens Advice Gateshead?
Citizens Advice Gateshead is governed by a board of 10 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Citizens Advice Gateshead operate?
Citizens Advice Gateshead operates in England, as recorded in its Charity Commission filing.
Is Citizens Advice Gateshead a registered charity?
Yes — Citizens Advice Gateshead is a registered charity in England and Wales, charity number 1020565.
Details
Swan Street
Gateshead
Tyne & Wear
NE8 1BG
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Also governs 2 other charities
Also governs 1 other charity
Also governs 1 other charity
Also governs 1 other charity
Sectors & Classifications
Also Known As
- Gateshead Citizens Advice Bureau
- Gateshead CAB
- Society Matters Foundation
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated