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Citizens Advice North Staffordshire LTD

Also known as: Staffordshire North and Stoke-on-Trent Citizens Advice Bureaux, Stoke on Trent Citizens Advice Bureaux

Provision of advice, information and support to people resident in the area of benefit on their legal rights, to help them deal with legal financial and other problems. Our main areas of work concern problems with debt, welfare benefits, housing rights, immigration and asylum issues, and employment rights. We also seek to influence the development of policies and services.

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Activities & Mission

Provision of advice, information and support to people resident in the area of benefit on their legal rights, to help them deal with legal financial and other problems. Our main areas of work concern problems with debt, welfare benefits, housing rights, immigration and asylum issues, and employment rights. We also seek to influence the development of policies and services.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£6,351,580
Latest Expenditure
£6,134,422

Financial Efficiency

Program Ratio 95.5%
% of income going directly to charitable activities

Higher than 55% of UK Beneficiary group charities with income £1M to £10M (sample: 3130). How is this calculated?

Overall Efficiency 98.9%
% of expenditure going to programs (vs overhead)

Higher than 55% of UK Beneficiary group charities with income £1M to £10M. How is this calculated?

Administrative Ratio 1.1%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 63% of UK Beneficiary group charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £6,996
Charitable Activities £6,169,260
Other Trading £14,685
Investments £23,449
Other Income £137,190

Expenditure Categories

Charitable Expenditure £6,065,278
Raising Funds £69,144
Governance £0
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£6,351,580
£6,134,422£6,065,278£2,252,418£2,215,031200 / 35
2024
£6,817,195
£6,593,569£6,527,791£2,035,260£2,035,260200 / 30
2023
£4,925,979
£4,641,349£4,583,286£1,811,634£141,790182 / 42
2022
£4,096,125
£3,976,235£3,919,408£1,527,004£1,086,143157 / 35
2021
£3,908,751
£3,699,808£3,646,344£1,407,114£938,120163 / 33

Staff column shows: Employees / Volunteers

Frequently asked questions about Citizens Advice North Staffordshire LTD

What does Citizens Advice North Staffordshire LTD do?

Provision of advice, information and support to people resident in the area of benefit on their legal rights, to help them deal with legal financial and other problems. Our main areas of work concern problems with debt, welfare benefits, housing rights, immigration and asylum issues, and employment rights. We also seek to influence the development of policies and services.

How much income did Citizens Advice North Staffordshire LTD report in 2025?

Citizens Advice North Staffordshire LTD reported total income of £6.35m and reported expenditure of £6.13m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Citizens Advice North Staffordshire LTD?

Citizens Advice North Staffordshire LTD has a program ratio of 95.5%, meaning that share of its income goes directly to charitable activities. This is higher than 55% of UK Beneficiary group charities with income £1M to £10M (sample of 3130 charities). See our methodology for how this is calculated.

When was Citizens Advice North Staffordshire LTD registered as a charity?

Citizens Advice North Staffordshire LTD was registered with the Charity Commission for England and Wales on 10 December 1990 as charity number 1001204. It has been registered for 36 years.

Who runs Citizens Advice North Staffordshire LTD?

Citizens Advice North Staffordshire LTD is governed by a board of 10 trustees. The chair of trustees is Margaret Grahamslaw. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Citizens Advice North Staffordshire LTD operate?

Citizens Advice North Staffordshire LTD operates in England And Wales, as recorded in its Charity Commission filing.

Is Citizens Advice North Staffordshire LTD a registered charity?

Yes — Citizens Advice North Staffordshire LTD is a registered charity in England and Wales, charity number 1001204.

Details

Address
Mitchell House
Town Road
Hanley
Stoke-On-Trent
ST1 2QA
Registration Date
10 December 1990
Status
Registered

Registry Information

Organisation Number
1001204
Charity Number
1001204

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Other notable Beneficiary group charities

Major UK charities in the same primary sector, drawn from the curated priority cohort.

Trustees

Margaret Grahamslaw Chair
BERTRAM CEDRIC LAWTON
Connor Brady
Deborah Ware
JAMES DAVIES
Keith Hoptroff
Magda Styles
Philip Haddock
Seema Kazmi
Stephen Dawson

Sectors & Classifications

Beneficiary group Charitable activities Economic and community development Education Housing

Also Known As

  • Staffordshire North and Stoke-on-Trent Citizens Advice Bureaux
  • Stoke on Trent Citizens Advice Bureaux

Data & trust

Register data refreshed
14 May 2026
Report a data issue