Citizens Advice Shropshire
Also known as: Shrewsbury and Central Shropshire Citizens Advice Bureau
Citizens Advice Shropshire offers free, confidential, independent, and impartial information, advice and casework services for residents of Shropshire and environs.
Activities & Mission
Citizens Advice Shropshire offers free, confidential, independent, and impartial information, advice and casework services for residents of Shropshire and environs.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Local Authority
Financial Information
Financial Efficiency
Higher than 73% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?
Higher than 63% of UK Charitable activities charities with income £1M to £10M. How is this calculated?
Lower overhead than 76% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £1,245,275 | £1,266,838 | £1,258,642 | £984,395 | £321,301 | 41 / 20 |
| 2024 | £1,185,931 | £1,217,882 | £1,217,698 | £1,013,768 | £989,552 | 41 / 20 |
| 2023 | £1,971,228 | £1,999,259 | £1,987,219 | £982,461 | £982,461 | 37 / 25 |
| 2022 | £1,713,086 | £1,729,878 | £1,718,371 | £1,051,393 | £1,051,393 | 28 / 20 |
| 2021 | £1,726,084 | £1,695,614 | £1,690,488 | £1,036,810 | £1,036,810 | 27 / 20 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Citizens Advice Shropshire
What does Citizens Advice Shropshire do?
Citizens Advice Shropshire offers free, confidential, independent, and impartial information, advice and casework services for residents of Shropshire and environs.
How much income did Citizens Advice Shropshire report in 2025?
Citizens Advice Shropshire reported total income of £1.25m and reported expenditure of £1.27m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Citizens Advice Shropshire?
Citizens Advice Shropshire has a program ratio of 101.1%, meaning that share of its income goes directly to charitable activities. This is higher than 73% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.
When was Citizens Advice Shropshire registered as a charity?
Citizens Advice Shropshire was registered with the Charity Commission for England and Wales on 26 February 2001 as charity number 1085220. It has been registered for 25 years.
Who runs Citizens Advice Shropshire?
Citizens Advice Shropshire is governed by a board of 8 trustees. The chair of trustees is Christopher Boote. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Citizens Advice Shropshire operate?
Citizens Advice Shropshire operates across 3 areas: Herefordshire, Shropshire and Telford & Wrekin.
Is Citizens Advice Shropshire a registered charity?
Yes — Citizens Advice Shropshire is a registered charity in England and Wales, charity number 1085220.
Details
15 COLLEGE HILL
SHREWSBURY
SY1 1LY
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Also governs 3 other charities
Sectors & Classifications
Also Known As
- Shrewsbury and Central Shropshire Citizens Advice Bureau
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated