citizens advice shropshire

The charity supports the general public. Citizens Advice Shropshire is a registered charity whose purpose is the prevention or relief of poverty. It delivers its work by providing advocacy, advice, or information. The charity is based in Shrewsbury and operates in Shropshire, Telford & Wrekin, and Herefordshire.

This page summarises publicly available information about the charity, including its activities, beneficiaries, and registration details, based on official records.

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Activities & Mission

Citizens Advice Shropshire offers free, confidential, independent, and impartial information, advice and casework services for residents of Shropshire and environs.

Fundraising

See where Citizens Advice Shropshire is active and find local fundraising opportunities.

Local Authority

Shropshire Telford & Wrekin Herefordshire

Financial Information

Latest Income

£1,185,931

Latest Expenditure

£1,217,882

Financial Efficiency

Program Ratio 102.7%

% of income going directly to charitable activities

Overall Efficiency 100.0%

% of expenditure going to programs (vs overhead)

Administrative Ratio 0.4%

Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £62,430

Charitable Activities £1,094,382

Other Trading £0

Investments £29,119

Other Income £0

Expenditure Categories

Charitable Expenditure £1,217,698

Raising Funds £184

Governance £4,923

Grants to Institutions £0

Other Expenditure £0

Financial Trend

Annual Returns

Financial Year	Income	Expenditure	Charitable Spending	Net Assets	Reserves	Staff
2024	£1,185,931	£1,217,882	£1,217,698	£1,013,768	£989,552	41 / 20
2023	£1,971,228	£1,999,259	£1,987,219	£982,461	£982,461	37 / 25
2022	£1,713,086	£1,729,878	£1,718,371	£1,051,393	£1,051,393	28 / 20
2021	£1,726,084	£1,695,614	£1,690,488	£1,036,810	£1,036,810	27 / 20
2020	£1,817,191	£1,788,540	£1,786,140	£861,776	£861,776	26 / 62