Citizens Advice Worcester And Herefordshire
Also known as: Worcester Citizens Advice Bureau and Whabac
Advice services to the public through the provision of a Citizens Advice Bureau Service including additional projects targeted at specific groups and the provision of legal help in areas of social welfare law for those eligible. We also provide housing related support services to vulnerable client groups and practical assistance to the single homeless to secure and retain suitable accommodation
Activities & Mission
Advice services to the public through the provision of a Citizens Advice Bureau Service including additional projects targeted at specific groups and the provision of legal help in areas of social welfare law for those eligible. We also provide housing related support services to vulnerable client groups and practical assistance to the single homeless to secure and retain suitable accommodation
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Local Authority
Financial Information
Financial Efficiency
Higher than 54% of UK Housing charities with income £1M to £10M (sample: 1072). How is this calculated?
Higher than 100% of UK Housing charities with income £1M to £10M. How is this calculated?
Lower overhead than 68% of UK Housing charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £2,235,488 | £2,112,957 | £2,112,957 | £2,186,924 | £972,577 | 57 / 123 |
| 2024 | £2,217,856 | £1,936,011 | £1,936,011 | £2,064,393 | £837,773 | 52 / 117 |
| 2023 | £1,744,381 | £1,682,193 | £1,682,193 | £1,782,548 | £606,760 | 50 / 127 |
| 2022 | £1,632,729 | £1,522,548 | £1,522,548 | £1,692,644 | £492,036 | 51 / 120 |
| 2021 | £1,562,086 | £1,466,575 | £1,466,575 | £1,582,463 | £395,608 | 50 / 119 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Citizens Advice Worcester And Herefordshire
What does Citizens Advice Worcester And Herefordshire do?
Advice services to the public through the provision of a Citizens Advice Bureau Service including additional projects targeted at specific groups and the provision of legal help in areas of social welfare law for those eligible. We also provide housing related support services to vulnerable client groups and practical assistance to the single homeless to secure and retain suitable accommodation
How much income did Citizens Advice Worcester And Herefordshire report in 2025?
Citizens Advice Worcester And Herefordshire reported total income of £2.24m and reported expenditure of £2.11m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Citizens Advice Worcester And Herefordshire?
Citizens Advice Worcester And Herefordshire has a program ratio of 94.5%, meaning that share of its income goes directly to charitable activities. This is higher than 54% of UK Housing charities with income £1M to £10M (sample of 1072 charities). See our methodology for how this is calculated.
When was Citizens Advice Worcester And Herefordshire registered as a charity?
Citizens Advice Worcester And Herefordshire was registered with the Charity Commission for England and Wales on 11 March 2009 as charity number 1128497. It has been registered for 17 years.
Who runs Citizens Advice Worcester And Herefordshire?
Citizens Advice Worcester And Herefordshire is governed by a board of 8 trustees. The chair of trustees is SIMON JOHN LISTER. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Citizens Advice Worcester And Herefordshire operate?
Citizens Advice Worcester And Herefordshire operates across 2 areas: Herefordshire and Worcestershire.
Is Citizens Advice Worcester And Herefordshire a registered charity?
Yes — Citizens Advice Worcester And Herefordshire is a registered charity in England and Wales, charity number 1128497.
Details
11a The Hopmarket
WORCESTER
WR1 1DL
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Also governs 1 other charity
Also governs 1 other charity
Also governs 1 other charity
Sectors & Classifications
Also Known As
- Worcester Citizens Advice Bureau and Whabac
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated