consumers' association
Activities & Mission
We aim to empower consumers to make informed choices about goods and services by undertaking research and publishing the results of that research. In so doing, we aim to change the way markets work to ensure they are fair and work in the best interests of consumers.
Fundraising
See where Consumers' Association is active and find local fundraising opportunities.
Region
Financial Information
Latest Income
£83,152,000
Latest Expenditure
£87,428,000
Financial Efficiency
Program Ratio 26.6%
% of income going directly to charitable activities
Overall Efficiency 25.3%
% of expenditure going to programs (vs overhead)
Administrative Ratio 75.7%
Overhead (fundraising + governance) as % of total expenditure
Latest Financial Breakdown
Income Sources
Donations & Legacies £0
Charitable Activities £155,000
Other Trading £81,537,000
Investments £1,067,000
Other Income £393,000
Expenditure Categories
Charitable Expenditure £22,133,000
Raising Funds £65,295,000
Governance £886,000
Grants to Institutions £157,000
Other Expenditure £0
Financial Trend
Annual Returns
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2024 | £83,152,000 | £87,428,000 | £22,133,000 | £69,131,000 | £69,131,000 | 673 / 0 |
| 2023 | £87,420,000 | £86,199,000 | £22,503,000 | £70,419,000 | £70,419,000 | 685 / 0 |
| 2022 | £86,673,000 | £84,863,000 | £22,198,000 | £70,212,000 | £70,212,000 | 679 / 0 |
| 2021 | £88,874,000 | £84,618,000 | £23,549,000 | £59,661,000 | £59,661,000 | 649 / 0 |
| 2020 | £91,170,000 | £83,493,000 | £21,913,000 | £52,406,000 | £52,406,000 | 638 / 0 |
Staff column shows: Employees / Volunteers
Details
Address
CONSUMERS ASSOCIATION LTD
2 MARYLEBONE ROAD
LONDON
NW1 4DF
2 MARYLEBONE ROAD
LONDON
NW1 4DF
Email
which@which.co.ukWebsite
www.which.co.ukRegistration Date
2 February 1987
Status
Registered
Registry Information
Organisation Number
296072
Charity Number
296072
Trustees
CHRISTINE FORDE
DAVID PETER WOODWARD
Charles David WANDER
RICHARD DAVID SIBBICK
MELANIE GRIFFITHS
JAMES SAMUEL YOUNGER
CHRISTOPHER JOHN WOOLARD CBE
ADAM EMMANUEL SHUTKEVER
CINDY RAMPERSAUD
SHARON GRANT OBE
Emma Justine Shaw