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Consumers' Association

Notable UK charity

We aim to empower consumers to make informed choices about goods and services by undertaking research and publishing the results of that research. In so doing, we aim to change the way markets work to ensure they are fair and work in the best interests of consumers.

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Activities & Mission

We aim to empower consumers to make informed choices about goods and services by undertaking research and publishing the results of that research. In so doing, we aim to change the way markets work to ensure they are fair and work in the best interests of consumers.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£83,665,000
Latest Expenditure
£84,410,000

Financial Efficiency

Program Ratio 25.2%
% of income going directly to charitable activities
Overall Efficiency 25.0%
% of expenditure going to programs (vs overhead)
Administrative Ratio 76.1%
Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £30,000
Charitable Activities £122,000
Other Trading £81,480,000
Investments £1,245,000
Other Income £788,000

Expenditure Categories

Charitable Expenditure £21,090,000
Raising Funds £63,320,000
Governance £887,000
Grants to Institutions £142,154
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£83,665,000
£84,410,000£21,090,000£70,427,000£70,427,000643 / 0
2024
£83,152,000
£87,428,000£22,133,000£69,131,000£69,131,000673 / 0
2023
£87,420,000
£86,199,000£22,503,000£70,419,000£70,419,000685 / 0
2022
£86,673,000
£84,863,000£22,198,000£70,212,000£70,212,000679 / 0
2021
£88,874,000
£84,618,000£23,549,000£59,661,000£59,661,000649 / 0

Staff column shows: Employees / Volunteers

Frequently asked questions about Consumers' Association

What does Consumers' Association do?

We aim to empower consumers to make informed choices about goods and services by undertaking research and publishing the results of that research. In so doing, we aim to change the way markets work to ensure they are fair and work in the best interests of consumers.

How much income did Consumers' Association report in 2025?

Consumers' Association reported total income of £83.67m and reported expenditure of £84.41m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was Consumers' Association registered as a charity?

Consumers' Association was registered with the Charity Commission for England and Wales on 2 February 1987 as charity number 296072. It has been registered for 39 years.

Who runs Consumers' Association?

Consumers' Association is governed by a board of 9 trustees. The chair of trustees is KEVIN HARRY GASKELL. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Consumers' Association operate?

Consumers' Association operates in England And Wales, as recorded in its Charity Commission filing.

Is Consumers' Association a registered charity?

Yes — Consumers' Association is a registered charity in England and Wales, charity number 296072.

Details

Address
CONSUMERS ASSOCIATION LTD
2 MARYLEBONE ROAD
LONDON
NW1 4DF
Registration Date
2 February 1987
Status
Registered

Registry Information

Organisation Number
296072
Charity Number
296072

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Trustees

KEVIN HARRY GASKELL Chair
Also governs 1 other charity
ADAM EMMANUEL SHUTKEVER
Also governs 1 other charity
Charles David WANDER
CHRISTINE FORDE
CHRISTOPHER JOHN WOOLARD CBE
DAVID PETER WOODWARD
Also governs 2 other charities
Emma Justine Shaw
RICHARD DAVID SIBBICK
SHARON GRANT OBE
Also governs 3 other charities

Data & trust

Register data refreshed
14 May 2026
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