Contact A Family

Also known as: Contact (for Families with Disabled Children)

To support parents and families who care for a disabled child by:- Providing access to good quality advice and information, broad ranging appropriate support and contact with other families which will lead to positive outcomes;- Influencing changes in policy and practice in order to substantially improve the quality of lives of parents and families and their children.

Email Charity

Activities & Mission

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Country

Northern Ireland Scotland

Region

England And Wales

Financial Information

Latest Income

£8,758,116

Latest Expenditure

£9,706,498

Financial Efficiency

Program Ratio 100.7%

% of income going directly to charitable activities

Higher than 74% of UK Beneficiary group charities with income £1M to £10M (sample: 3130). How is this calculated?

Overall Efficiency 90.9%

% of expenditure going to programs (vs overhead)

Higher than 27% of UK Beneficiary group charities with income £1M to £10M. How is this calculated?

Administrative Ratio 9.7%

Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 25% of UK Beneficiary group charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £961,092

Charitable Activities £7,164,208

Other Trading £513,485

Investments £119,331

Other Income £0

Expenditure Categories

Charitable Expenditure £8,821,580

Raising Funds £884,918

Governance £53,461

Grants to Institutions £0

Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial Year	Income	Expenditure	Charitable Spending	Net Assets	Reserves	Staff
2025	£8,758,116	£9,706,498	£8,821,580	£4,577,397	£4,180,467	104 / 60
2024	£9,345,281	£9,368,385	£8,659,682	£5,692,053	£5,692,053	99 / 60
2023	£8,497,943	£9,207,616	£8,414,468	£5,341,155	£534,115	100 / 49
2022	£8,821,376	£8,920,807	£8,446,603	£6,250,584	£832,000	90 / 52
2021	£7,388,430	£5,785,577	£5,374,736	£6,076,223	£859,424	87 / 40

Staff column shows: Employees / Volunteers

Frequently asked questions about Contact A Family

What does Contact A Family do?

How much income did Contact A Family report in 2025?

Contact A Family reported total income of £8.76m and reported expenditure of £9.71m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Contact A Family?

Contact A Family has a program ratio of 100.7%, meaning that share of its income goes directly to charitable activities. This is higher than 74% of UK Beneficiary group charities with income £1M to £10M (sample of 3130 charities). See our methodology for how this is calculated.

When was Contact A Family registered as a charity?

Contact A Family was registered with the Charity Commission for England and Wales on 20 June 1982 as charity number 284912. It has been registered for 44 years.

Who runs Contact A Family?

Contact A Family is governed by a board of 14 trustees. The chair of trustees is Vanessa Longley. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Contact A Family operate?

Contact A Family operates across 3 areas: Northern Ireland, Scotland and England And Wales.

Is Contact A Family a registered charity?

Yes — Contact A Family is a registered charity in England and Wales, charity number 284912.