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Crossroads Care Kent

Also known as: Canterbury and Thanet Crossroads, East Kent Crossroads, Volcare, Crossroads Care East Kent, Volcare – Canterbury & Thanet

Crossroads Care Kent supports Carers to make a life of their own outside caring, by providing quality services offering peace of mind, whilst enabling them to take time for themselves. Our services include respite care, urgent care, overnight care, counselling and cover for Carers healt appointments and volunteer support. We provide clubs and activities for Young Carers.

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Activities & Mission

Crossroads Care Kent supports Carers to make a life of their own outside caring, by providing quality services offering peace of mind, whilst enabling them to take time for themselves. Our services include respite care, urgent care, overnight care, counselling and cover for Carers healt appointments and volunteer support. We provide clubs and activities for Young Carers.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£4,281,254
Latest Expenditure
£3,770,948

Financial Efficiency

Program Ratio 88.1%
% of income going directly to charitable activities

Higher than 29% of UK Social care charities with income £1M to £10M (sample: 420). How is this calculated?

Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)

Higher than 100% of UK Social care charities with income £1M to £10M. How is this calculated?

Administrative Ratio 0.2%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 82% of UK Social care charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £353,619
Charitable Activities £3,883,101
Other Trading £0
Investments £44,534
Other Income £0

Expenditure Categories

Charitable Expenditure £3,770,648
Raising Funds £300
Governance £9,000
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£4,281,254
£3,770,948£3,770,648£2,915,913£1,691,253156 / 135
2024
£4,000,260
£4,090,193£4,086,062£2,405,607£2,405,607168 / 142
2023
£3,817,925
£4,112,664£4,106,739£2,495,540£2,499,540190 / 150
2022
£3,811,330
£3,832,494£3,832,494£2,790,279£1,434,886181 / 145
2021
£3,858,734
£3,514,872£3,514,872£2,811,443£1,459,533177 / 145

Staff column shows: Employees / Volunteers

Frequently asked questions about Crossroads Care Kent

What does Crossroads Care Kent do?

Crossroads Care Kent supports Carers to make a life of their own outside caring, by providing quality services offering peace of mind, whilst enabling them to take time for themselves. Our services include respite care, urgent care, overnight care, counselling and cover for Carers healt appointments and volunteer support. We provide clubs and activities for Young Carers.

How much income did Crossroads Care Kent report in 2025?

Crossroads Care Kent reported total income of £4.28m and reported expenditure of £3.77m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Crossroads Care Kent?

Crossroads Care Kent has a program ratio of 88.1%, meaning that share of its income goes directly to charitable activities. This is higher than 29% of UK Social care charities with income £1M to £10M (sample of 420 charities). See our methodology for how this is calculated.

When was Crossroads Care Kent registered as a charity?

Crossroads Care Kent was registered with the Charity Commission for England and Wales on 10 February 1999 as charity number 1073896. It has been registered for 27 years.

Who runs Crossroads Care Kent?

Crossroads Care Kent is governed by a board of 7 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Crossroads Care Kent operate?

Crossroads Care Kent operates in Kent, as recorded in its Charity Commission filing.

Is Crossroads Care Kent a registered charity?

Yes — Crossroads Care Kent is a registered charity in England and Wales, charity number 1073896.

Details

Address
The Oast
170 Tonbridge Road
Wateringbury
KENT
ME18 5NS
Registration Date
10 February 1999
Status
Registered

Registry Information

Organisation Number
3959327
Charity Number
1073896

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Trustees

David Kingsley Hall
Jordan Michael Hart
Leo Whitlock
Lisa Harris
LYNNE TINDLE
PATRICIA HUGHES
Rosemary Christine Green

Also Known As

  • Canterbury and Thanet Crossroads
  • East Kent Crossroads
  • Volcare
  • Crossroads Care East Kent
  • Volcare – Canterbury & Thanet

Data & trust

Register data refreshed
14 May 2026
Report a data issue