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Heathrow Travel-Care

Heathrow Travel-Care is the Independent Crisis Social Work Agency for Heathrow Airport. Qualified social workers assess, advise, advocate, signpost re issues including mental distress, disability, homelessness. Also: safeguarding children/vulnerable adults, planning with/for vulnerable Britons returning from abroad, coordination of Initial Humanitarian Assistance at Heathrow following emergencies.

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Activities & Mission

Heathrow Travel-Care is the Independent Crisis Social Work Agency for Heathrow Airport. Qualified social workers assess, advise, advocate, signpost re issues including mental distress, disability, homelessness. Also: safeguarding children/vulnerable adults, planning with/for vulnerable Britons returning from abroad, coordination of Initial Humanitarian Assistance at Heathrow following emergencies.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£609,320
Latest Expenditure
£540,706

Financial Efficiency

Program Ratio 1595.7%
% of income going directly to charitable activities

Higher than 100% of UK Beneficiary group charities with income £100K to £1M (sample: 3459). How is this calculated?

Overall Efficiency 95.9%
% of expenditure going to programs (vs overhead)

Higher than 37% of UK Beneficiary group charities with income £100K to £1M. How is this calculated?

Administrative Ratio 0.0%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 83% of UK Beneficiary group charities with income £100K to £1M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £19,503
Charitable Activities £0
Other Trading £0
Investments £0
Other Income £13,000

Expenditure Categories

Charitable Expenditure £518,650
Raising Funds £0
Governance £0
Grants to Institutions £0
Other Expenditure £22,056

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£609,320
£540,706£518,650£507,089£507,08911 / 0
2024
£535,386
£467,307£444,123£438,475£438,47511 / 0
2023
£568,617
£472,512£448,530£370,396£370,39611 / 0
2022
£480,109
£454,5320 / 28
2021
£496,992
£417,7210 / 28

Staff column shows: Employees / Volunteers

Frequently asked questions about Heathrow Travel-Care

What does Heathrow Travel-Care do?

Heathrow Travel-Care is the Independent Crisis Social Work Agency for Heathrow Airport. Qualified social workers assess, advise, advocate, signpost re issues including mental distress, disability, homelessness. Also: safeguarding children/vulnerable adults, planning with/for vulnerable Britons returning from abroad, coordination of Initial Humanitarian Assistance at Heathrow following emergencies.

How much income did Heathrow Travel-Care report in 2025?

Heathrow Travel-Care reported total income of £609k and reported expenditure of £541k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Heathrow Travel-Care?

Heathrow Travel-Care has a program ratio of 1595.7%, meaning that share of its income goes directly to charitable activities. This is higher than 100% of UK Beneficiary group charities with income £100K to £1M (sample of 3459 charities). See our methodology for how this is calculated.

When was Heathrow Travel-Care registered as a charity?

Heathrow Travel-Care was registered with the Charity Commission for England and Wales on 19 October 1987 as charity number 297189. It has been registered for 39 years.

Who runs Heathrow Travel-Care?

Heathrow Travel-Care is governed by a board of 6 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Heathrow Travel-Care operate?

Heathrow Travel-Care operates in Hillingdon, as recorded in its Charity Commission filing.

Is Heathrow Travel-Care a registered charity?

Yes — Heathrow Travel-Care is a registered charity in England and Wales, charity number 297189.

Details

Address
ROOM 00142
NORTH WING
TERMINAL THREE
LONDON HEATHROW AIRPORT
HOUNSLOW
TW6 1BZ
Registration Date
19 October 1987
Status
Registered

Registry Information

Organisation Number
297189
Charity Number
297189

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Trustees

Kapaljit Singh Jhuti
Paul David Stonehouse
RHIANNON JANE DOWDALL
ROSS ERLAM
Simon Eastburn
STEVE PORCHER

Sectors & Classifications

Data & trust

Register data refreshed
14 May 2026
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