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Medway District Citizens Advice Bureau Service

Provides an advice and advocacy service on the many and varied problems that arise in daily life. These include information and advice on a whole range of issues: family and personal; welfare benefits; housing and homelessness; taxation; money advice and personal debt; immigration and nationality; consumer; and employment.

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Activities & Mission

Provides an advice and advocacy service on the many and varied problems that arise in daily life. These include information and advice on a whole range of issues: family and personal; welfare benefits; housing and homelessness; taxation; money advice and personal debt; immigration and nationality; consumer; and employment.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£512,819
Latest Expenditure
£731,079

Financial Efficiency

Program Ratio 142.6%
% of income going directly to charitable activities

Higher than 96% of UK Beneficiary group charities with income £100K to £1M (sample: 3459). How is this calculated?

Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)

Higher than 100% of UK Beneficiary group charities with income £100K to £1M. How is this calculated?

Administrative Ratio 0.0%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 83% of UK Beneficiary group charities with income £100K to £1M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £93,125
Charitable Activities £340,588
Other Trading £0
Investments £8,591
Other Income £70,515

Expenditure Categories

Charitable Expenditure £731,079
Raising Funds £0
Governance £0
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£512,819
£731,079£731,079£518,180£497,6139 / 20
2024
£928,993
£901,639£901,639£736,440£715,84110 / 48
2023
£853,634
£779,423£779,423£709,086£691,34113 / 65
2022
£955,873
£1,078,238£1,078,238£634,875£588,47613 / 70
2021
£1,615,344
£1,212,455£1,212,455£757,240£274,87115 / 75

Staff column shows: Employees / Volunteers

Frequently asked questions about Medway District Citizens Advice Bureau Service

What does Medway District Citizens Advice Bureau Service do?

Provides an advice and advocacy service on the many and varied problems that arise in daily life. These include information and advice on a whole range of issues: family and personal; welfare benefits; housing and homelessness; taxation; money advice and personal debt; immigration and nationality; consumer; and employment.

How much income did Medway District Citizens Advice Bureau Service report in 2025?

Medway District Citizens Advice Bureau Service reported total income of £513k and reported expenditure of £731k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Medway District Citizens Advice Bureau Service?

Medway District Citizens Advice Bureau Service has a program ratio of 142.6%, meaning that share of its income goes directly to charitable activities. This is higher than 96% of UK Beneficiary group charities with income £100K to £1M (sample of 3459 charities). See our methodology for how this is calculated.

When was Medway District Citizens Advice Bureau Service registered as a charity?

Medway District Citizens Advice Bureau Service was registered with the Charity Commission for England and Wales on 1 August 2006 as charity number 1115644. It has been registered for 20 years.

Who runs Medway District Citizens Advice Bureau Service?

Medway District Citizens Advice Bureau Service is governed by a board of 4 trustees. The chair of trustees is DAVID JOHN AINSLEY. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Medway District Citizens Advice Bureau Service operate?

Medway District Citizens Advice Bureau Service operates across 2 areas: Kent and Medway.

Is Medway District Citizens Advice Bureau Service a registered charity?

Yes — Medway District Citizens Advice Bureau Service is a registered charity in England and Wales, charity number 1115644.

Details

Address
KINGSLEY HOUSE
37-39 BALMORAL ROAD
GILLINGHAM
KENT
ME7 4PF
Registration Date
1 August 2006
Status
Registered

Registry Information

Organisation Number
4025648
Charity Number
1115644

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Trustees

Alan David BUCKETT
Oliver David Martin
PETER MURRAY

Data & trust

Register data refreshed
14 May 2026
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