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Missing People Limited

Also known as: National Missing Persons Helpline, The Nationwide Missing Persons Helpline Limited, Message Home, Missing from Care, Missing Persons Charity, Missing You, Runaway Helpline

Every 90 seconds in the UK, someone is reported missing. Missing People is an independent charity and is a lifeline to the 170,000 people who are reported missing each year, and to their families and friends left behind. The charity operates a free and confidential helpline daily from 10am to 10pm to provide non-judgemental advice and guidance to anybody affected by the issue of missing on 116000

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Activities & Mission

Every 90 seconds in the UK, someone is reported missing. Missing People is an independent charity and is a lifeline to the 170,000 people who are reported missing each year, and to their families and friends left behind. The charity operates a free and confidential helpline daily from 10am to 10pm to provide non-judgemental advice and guidance to anybody affected by the issue of missing on 116000

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£3,812,872
Latest Expenditure
£4,577,970

Financial Efficiency

Program Ratio 97.2%
% of income going directly to charitable activities

Higher than 61% of UK Beneficiary group charities with income £1M to £10M (sample: 3130). How is this calculated?

Overall Efficiency 80.9%
% of expenditure going to programs (vs overhead)

Higher than 16% of UK Beneficiary group charities with income £1M to £10M. How is this calculated?

Administrative Ratio 20.5%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 13% of UK Beneficiary group charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £3,337,442
Charitable Activities £448,987
Other Trading £0
Investments £26,443
Other Income £0

Expenditure Categories

Charitable Expenditure £3,704,650
Raising Funds £873,320
Governance £63,425
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£3,812,872
£4,577,970£3,704,650£1,469,926£1,465,781106 / 244
2024
£3,999,406
£4,005,639£3,229,250£2,235,024£2,230,27995 / 40
2023
£3,519,246
£3,397,094£2,749,511£2,241,257£1,977,72889 / 40
2022
£3,641,765
£3,153,028£2,539,232£2,119,105£1,851,76882 / 30
2021
£3,480,781
£3,223,822£2,715,099£1,630,368£1,297,79984 / 42

Staff column shows: Employees / Volunteers

Frequently asked questions about Missing People Limited

What does Missing People Limited do?

Every 90 seconds in the UK, someone is reported missing. Missing People is an independent charity and is a lifeline to the 170,000 people who are reported missing each year, and to their families and friends left behind. The charity operates a free and confidential helpline daily from 10am to 10pm to provide non-judgemental advice and guidance to anybody affected by the issue of missing on 116000

How much income did Missing People Limited report in 2025?

Missing People Limited reported total income of £3.81m and reported expenditure of £4.58m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Missing People Limited?

Missing People Limited has a program ratio of 97.2%, meaning that share of its income goes directly to charitable activities. This is higher than 61% of UK Beneficiary group charities with income £1M to £10M (sample of 3130 charities). See our methodology for how this is calculated.

When was Missing People Limited registered as a charity?

Missing People Limited was registered with the Charity Commission for England and Wales on 30 April 1993 as charity number 1020419. It has been registered for 33 years.

Who runs Missing People Limited?

Missing People Limited is governed by a board of 10 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Missing People Limited operate?

Missing People Limited operates across 3 areas: Northern Ireland, Scotland and England And Wales.

Is Missing People Limited a registered charity?

Yes — Missing People Limited is a registered charity in England and Wales, charity number 1020419.

Details

Address
ROEBUCK HOUSE
284 UPPER RICHMOND ROAD WEST
LONDON
SW14 7JE
Registration Date
30 April 1993
Status
Registered

Registry Information

Organisation Number
1020419
Charity Number
1020419

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Trustees

Caroline Rachel Rawes
Also governs 1 other charity
James Walker
Also governs 1 other charity
Lisa Jones
Louise Lloyd
Nunziatina Rosenow
Paul Victor Boughton
Rachel Murphy
Samuel Kenneth Waterfall
Sarah Godwin
Vijay Samtani

Also Known As

  • National Missing Persons Helpline
  • The Nationwide Missing Persons Helpline Limited
  • Message Home
  • Missing from Care
  • Missing Persons Charity
  • Missing You
  • Runaway Helpline

Data & trust

Register data refreshed
14 May 2026
Report a data issue