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Norfolk Citizens Advice

Also known as: Norfolk Citizen's Advice Bureau, Norfolk Citizens Advice Bureau, Norwich and District Citizens Advice Bureau, Norwich and West Norfolk Citizens Advice Bureau, The Friends of Norfolk Citizens Advice

The Citizens Advice service aims to: Provide the advice people need for the problems they face Improve the policies and practices that affect peoples livesOur free, independent, confidential and impartial advice and information services are available to all residents of Norfolk regardless of race, gender, disability, sexuality or nationality.

Contact Charity

Activities & Mission

The Citizens Advice service aims to: Provide the advice people need for the problems they face Improve the policies and practices that affect peoples livesOur free, independent, confidential and impartial advice and information services are available to all residents of Norfolk regardless of race, gender, disability, sexuality or nationality.

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Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£1,935,459
Latest Expenditure
£1,966,489

Financial Efficiency

Program Ratio 101.6%
% of income going directly to charitable activities
Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)
Administrative Ratio 0.6%
Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £22,826
Charitable Activities £1,853,065
Other Trading £34,517
Investments £18,162
Other Income £6,889

Expenditure Categories

Charitable Expenditure £1,966,489
Raising Funds £0
Governance £11,373
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£1,935,459
£1,966,489£1,966,489£948,902£900,37547 / 144
2024
£2,315,085
£2,216,079£2,216,079£979,932£947,70049 / 145
2023
£2,127,798
£2,040,847£2,040,847£880,926£880,92646 / 147
2022
£2,122,646
£2,024,569£2,024,569£793,975£742,86352 / 110
2021
£1,992,559
£1,950,156£1,950,156£695,898£500,70449 / 102

Staff column shows: Employees / Volunteers

Frequently asked questions about Norfolk Citizens Advice

What does Norfolk Citizens Advice do?

The Citizens Advice service aims to: Provide the advice people need for the problems they face Improve the policies and practices that affect peoples livesOur free, independent, confidential and impartial advice and information services are available to all residents of Norfolk regardless of race, gender, disability, sexuality or nationality.

How much income did Norfolk Citizens Advice report in 2025?

Norfolk Citizens Advice reported total income of £1.94m and reported expenditure of £1.97m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was Norfolk Citizens Advice registered as a charity?

Norfolk Citizens Advice was registered with the Charity Commission for England and Wales on 2 September 1998 as charity number 1071297. It has been registered for 28 years.

Who runs Norfolk Citizens Advice?

Norfolk Citizens Advice is governed by a board of 5 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Norfolk Citizens Advice operate?

Norfolk Citizens Advice operates in Norfolk, as recorded in its Charity Commission filing.

Is Norfolk Citizens Advice a registered charity?

Yes — Norfolk Citizens Advice is a registered charity in England and Wales, charity number 1071297.

Details

Contact (address, email, phone)
Registration Date
2 September 1998
Status
Registered

Registry Information

Organisation Number
3944993
Charity Number
1071297

Trustees

Andrew Mole
Anthony Leslie West
Peta Banks
Richard David Gray
ROGER PATRICK MARGAND
Also governs 2 other charities

Also Known As

  • Norfolk Citizen's Advice Bureau
  • Norfolk Citizens Advice Bureau
  • Norwich and District Citizens Advice Bureau
  • Norwich and West Norfolk Citizens Advice Bureau
  • The Friends of Norfolk Citizens Advice

Data & trust

Register data refreshed
9 November 2026
Report a data issue