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Northumbrian Citizens Advice Bureau

The Bureau provides free, confidential, independent and impartial information, advice and advocacy services which inform people about their rights and responsibilities and help them to take action to resolve their problems. We use client based evidence to exercise a responsible influence on the development of policies and procedures both locally and nationally,

Activities & Mission

The Bureau provides free, confidential, independent and impartial information, advice and advocacy services which inform people about their rights and responsibilities and help them to take action to resolve their problems. We use client based evidence to exercise a responsible influence on the development of policies and procedures both locally and nationally,

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£5,015,891
Latest Expenditure
£4,818,108

Financial Efficiency

Program Ratio 96.1%
% of income going directly to charitable activities

Higher than 57% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?

Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)

Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?

Administrative Ratio 0.6%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 78% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £44,003
Charitable Activities £4,911,240
Other Trading £0
Investments £59,937
Other Income £711

Expenditure Categories

Charitable Expenditure £4,818,108
Raising Funds £0
Governance £27,721
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£5,015,891
£4,818,108£4,818,108£1,814,551£1,643,149140 / 75
2024
£4,358,719
£4,175,002£4,175,002£1,616,768£1,184,805112 / 73
2023
£2,791,257
£2,575,329£2,575,329£1,433,051£1,192,68472 / 65
2022
£2,072,369
£1,864,017£1,864,017£1,217,123£1,147,43761 / 70
2021
£1,881,612
£1,578,468£1,578,468£1,008,771£38,66050 / 121

Staff column shows: Employees / Volunteers

Frequently asked questions about Northumbrian Citizens Advice Bureau

What does Northumbrian Citizens Advice Bureau do?

The Bureau provides free, confidential, independent and impartial information, advice and advocacy services which inform people about their rights and responsibilities and help them to take action to resolve their problems. We use client based evidence to exercise a responsible influence on the development of policies and procedures both locally and nationally,

How much income did Northumbrian Citizens Advice Bureau report in 2025?

Northumbrian Citizens Advice Bureau reported total income of £5.02m and reported expenditure of £4.82m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Northumbrian Citizens Advice Bureau?

Northumbrian Citizens Advice Bureau has a program ratio of 96.1%, meaning that share of its income goes directly to charitable activities. This is higher than 57% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.

When was Northumbrian Citizens Advice Bureau registered as a charity?

Northumbrian Citizens Advice Bureau was registered with the Charity Commission for England and Wales on 10 February 2014 as charity number 1155717. It has been registered for 12 years.

Who runs Northumbrian Citizens Advice Bureau?

Northumbrian Citizens Advice Bureau is governed by a board of 13 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Northumbrian Citizens Advice Bureau operate?

Northumbrian Citizens Advice Bureau operates in England And Wales, as recorded in its Charity Commission filing.

Is Northumbrian Citizens Advice Bureau a registered charity?

Yes — Northumbrian Citizens Advice Bureau is a registered charity in England and Wales, charity number 1155717.

Details

Address
Unit 6
Sovereign House
Lennep Way
Jubilee Industrial Estate
Ashington
Northumb
Registration Date
10 February 2014
Status
Registered

Registry Information

Organisation Number
5043381
Charity Number
1155717

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Other notable Charitable activities charities

Major UK charities in the same primary sector, drawn from the curated priority cohort.

Trustees

Benjamin Waugh
Catherine Jane Robinson
Christine Holland
Also governs 1 other charity
Daniel John Armit
David Arthur Laux
Jane Iley
Also governs 1 other charity
Kirsty Emma Connell
Lucy Anne Ballantyne
Mary Josephine Durkin
Also governs 1 other charity
Mila Savannah ten Hove
NEIL THOMPSON CB
Also governs 2 other charities
Paul Moffat
Tim Frazer

Sectors & Classifications

Data & trust

Register data refreshed
14 May 2026
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