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Plymouth Citizens Advice Bureaux

Citizens Advice Plymouth provides impartial confidential advice and information in particular but without limitation for the benefit of the community in Plymouth and its surrounding areas and particularly to those who are most disadvantaged. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.

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Activities & Mission

Citizens Advice Plymouth provides impartial confidential advice and information in particular but without limitation for the benefit of the community in Plymouth and its surrounding areas and particularly to those who are most disadvantaged. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£6,941,450
Latest Expenditure
£6,500,038

Financial Efficiency

Program Ratio 93.6%
% of income going directly to charitable activities

Higher than 50% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?

Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)

Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?

Administrative Ratio 0.2%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 89% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £0
Charitable Activities £6,899,184
Other Trading £0
Investments £27,504
Other Income £14,762

Expenditure Categories

Charitable Expenditure £6,500,038
Raising Funds £0
Governance £14,037
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£6,941,450
£6,500,038£6,500,038£1,570,393£971,436186 / 48
2024
£5,677,137
£5,634,486£5,634,486£1,130,981£1,031,756163 / 30
2023
£5,183,887
£4,981,445£4,981,445£1,061,330£901,110149 / 27
2022
£4,654,449
£4,617,220£4,617,220£424,888£891,027148 / 35
2021
£3,846,000
£3,672,381£3,672,381£301,658£858,270120 / 58

Staff column shows: Employees / Volunteers

Frequently asked questions about Plymouth Citizens Advice Bureaux

What does Plymouth Citizens Advice Bureaux do?

Citizens Advice Plymouth provides impartial confidential advice and information in particular but without limitation for the benefit of the community in Plymouth and its surrounding areas and particularly to those who are most disadvantaged. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.

How much income did Plymouth Citizens Advice Bureaux report in 2025?

Plymouth Citizens Advice Bureaux reported total income of £6.94m and reported expenditure of £6.50m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

How efficient is Plymouth Citizens Advice Bureaux?

Plymouth Citizens Advice Bureaux has a program ratio of 93.6%, meaning that share of its income goes directly to charitable activities. This is higher than 50% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.

When was Plymouth Citizens Advice Bureaux registered as a charity?

Plymouth Citizens Advice Bureaux was registered with the Charity Commission for England and Wales on 13 April 1992 as charity number 1010421. It has been registered for 34 years.

Who runs Plymouth Citizens Advice Bureaux?

Plymouth Citizens Advice Bureaux is governed by a board of 8 trustees. The chair of trustees is Paul Matthews. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Plymouth Citizens Advice Bureaux operate?

Plymouth Citizens Advice Bureaux operates in England And Wales, as recorded in its Charity Commission filing.

Is Plymouth Citizens Advice Bureaux a registered charity?

Yes — Plymouth Citizens Advice Bureaux is a registered charity in England and Wales, charity number 1010421.

Details

Address
COBOURG HOUSE
32 MAYFLOWER STREET
PLYMOUTH
PL1 1QX
Registration Date
13 April 1992
Status
Registered

Registry Information

Organisation Number
1010421
Charity Number
1010421

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Other notable Charitable activities charities

Major UK charities in the same primary sector, drawn from the curated priority cohort.

Trustees

Paul Matthews Chair
Chris Mottram
Also governs 2 other charities
Elizabeth Edwards-Smith
Jeremy Wollerton
John Gane
Kevin Miller
Lea Guzzo
Richard Baker

Sectors & Classifications

Data & trust

Register data refreshed
14 May 2026
Report a data issue