Plymouth Citizens Advice Bureaux
Citizens Advice Plymouth provides impartial confidential advice and information in particular but without limitation for the benefit of the community in Plymouth and its surrounding areas and particularly to those who are most disadvantaged. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.
Activities & Mission
Citizens Advice Plymouth provides impartial confidential advice and information in particular but without limitation for the benefit of the community in Plymouth and its surrounding areas and particularly to those who are most disadvantaged. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Region
Financial Information
Financial Efficiency
Higher than 50% of UK Charitable activities charities with income £1M to £10M (sample: 1335). How is this calculated?
Higher than 100% of UK Charitable activities charities with income £1M to £10M. How is this calculated?
Lower overhead than 89% of UK Charitable activities charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £6,941,450 | £6,500,038 | £6,500,038 | £1,570,393 | £971,436 | 186 / 48 |
| 2024 | £5,677,137 | £5,634,486 | £5,634,486 | £1,130,981 | £1,031,756 | 163 / 30 |
| 2023 | £5,183,887 | £4,981,445 | £4,981,445 | £1,061,330 | £901,110 | 149 / 27 |
| 2022 | £4,654,449 | £4,617,220 | £4,617,220 | £424,888 | £891,027 | 148 / 35 |
| 2021 | £3,846,000 | £3,672,381 | £3,672,381 | £301,658 | £858,270 | 120 / 58 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Plymouth Citizens Advice Bureaux
What does Plymouth Citizens Advice Bureaux do?
Citizens Advice Plymouth provides impartial confidential advice and information in particular but without limitation for the benefit of the community in Plymouth and its surrounding areas and particularly to those who are most disadvantaged. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.
How much income did Plymouth Citizens Advice Bureaux report in 2025?
Plymouth Citizens Advice Bureaux reported total income of £6.94m and reported expenditure of £6.50m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Plymouth Citizens Advice Bureaux?
Plymouth Citizens Advice Bureaux has a program ratio of 93.6%, meaning that share of its income goes directly to charitable activities. This is higher than 50% of UK Charitable activities charities with income £1M to £10M (sample of 1335 charities). See our methodology for how this is calculated.
When was Plymouth Citizens Advice Bureaux registered as a charity?
Plymouth Citizens Advice Bureaux was registered with the Charity Commission for England and Wales on 13 April 1992 as charity number 1010421. It has been registered for 34 years.
Who runs Plymouth Citizens Advice Bureaux?
Plymouth Citizens Advice Bureaux is governed by a board of 8 trustees. The chair of trustees is Paul Matthews. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Plymouth Citizens Advice Bureaux operate?
Plymouth Citizens Advice Bureaux operates in England And Wales, as recorded in its Charity Commission filing.
Is Plymouth Citizens Advice Bureaux a registered charity?
Yes — Plymouth Citizens Advice Bureaux is a registered charity in England and Wales, charity number 1010421.
Details
32 MAYFLOWER STREET
PLYMOUTH
PL1 1QX
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Also governs 2 other charities
Sectors & Classifications
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated