switchboard lgbt+

The charity supports children and young people, elderly people, people with disabilities, people of a particular ethnic or racial origin, other defined groups, and the general public. Switchboard Lgbt+ is a registered charity whose purpose is general charitable purposes. It delivers its work by providing services. The charity is based in London and operates in England And Wales, Scotland, and Northern Ireland.

This page summarises publicly available information about the charity, including its activities, beneficiaries, and registration details, based on official records.

Email Charity

Activities & Mission

Switchboard, the LGBT Helpline provides a telephone, instant messaging and email helpline service from 10am to 10pm every day of the year. We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing. We support people to explore the right options for themselves.

Fundraising

See where Switchboard Lgbt+ is active and find local fundraising opportunities.

Region

England And Wales

Country

Scotland Northern Ireland

Financial Information

Latest Income

£576,189

Latest Expenditure

£685,795

Financial Efficiency

Program Ratio 90.6%

% of income going directly to charitable activities

Overall Efficiency 76.1%

% of expenditure going to programs (vs overhead)

Administrative Ratio 25.0%

Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £549,718

Charitable Activities £0

Other Trading £0

Investments £26,471

Other Income £0

Expenditure Categories

Charitable Expenditure £522,011

Raising Funds £163,784

Governance £7,467

Grants to Institutions £0

Other Expenditure £0

Financial Trend

Annual Returns

Financial Year	Income	Expenditure	Charitable Spending	Net Assets	Reserves	Staff
2024	£576,189	£685,795	£522,011	£1,789,310	£1,498,033	7 / 250
2023	£659,019	£412,226	£353,707	£1,902,974	£1,902,625	5 / 250
2022	£488,882	£370,276				0 / 209
2021	£439,124	£263,220				0 / 200
2020	£184,297	£144,487				0 / 250