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The Cyber Helpline

The Cyber Helpline provides free, expert help to victims of cybercrime & online harm in the UK. It helps members of the public and sole traders to understand, contain, recover and learn from malicious experiences online.

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Activities & Mission

The Cyber Helpline provides free, expert help to victims of cybercrime & online harm in the UK. It helps members of the public and sole traders to understand, contain, recover and learn from malicious experiences online.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£403,457
Latest Expenditure
£358,558

Financial Efficiency

Overall Efficiency 88.9%
% of expenditure going to programs (vs overhead)
Expenditure Ratio 88.9%
Expenditure as % of income

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£403,457
£358,5580 / 136
2024
£282,578
£280,9780 / 114
2023
£159,797
£135,9120 / 114

Staff column shows: Employees / Volunteers

Frequently asked questions about The Cyber Helpline

What does The Cyber Helpline do?

The Cyber Helpline provides free, expert help to victims of cybercrime & online harm in the UK. It helps members of the public and sole traders to understand, contain, recover and learn from malicious experiences online.

How much income did The Cyber Helpline report in 2025?

The Cyber Helpline reported total income of £403k and reported expenditure of £359k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was The Cyber Helpline registered as a charity?

The Cyber Helpline was registered with the Charity Commission for England and Wales on 22 March 2022 as charity number 1198335. It has been registered for 4 years.

Who runs The Cyber Helpline?

The Cyber Helpline is governed by a board of 7 trustees. The chair of trustees is MARY-JANE CALAM. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does The Cyber Helpline operate?

The Cyber Helpline operates across 5 areas, including Northern Ireland, Scotland, South Africa and 2 others. The full list is shown on its profile.

Is The Cyber Helpline a registered charity?

Yes — The Cyber Helpline is a registered charity in England and Wales, charity number 1198335.

Details

Address
Room 2
1st Floor
7 Bligh's Walk
Sevenoaks
Registration Date
22 March 2022
Status
Registered

Registry Information

Organisation Number
5179430
Charity Number
1198335

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Trustees

MARY-JANE CALAM Chair
Also governs 2 other charities
David Boda
Dr Andrew John Dell
Jennifer Dolores Anderson
Kimberley Jayne Barker
Philip James Tansley
Stuart Arthur Quick

Data & trust

Register data refreshed
30 July 2026
Report a data issue