The Helpline
TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE
Activities & Mission
TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Region
Financial Information
Financial Efficiency
Higher than 28% of UK Charitable activities charities with income £100K to £1M (sample: 1431). How is this calculated?
Higher than 39% of UK Charitable activities charities with income £100K to £1M. How is this calculated?
Lower overhead than 42% of UK Charitable activities charities with income £100K to £1M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2024.
One or more years show a significant change in income (over ±100%) compared with the prior year. This usually reflects a merger, transfer of activities, restated accounts, or a one-off legacy — not necessarily a real change in operating scale. See the methodology for context.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2024 | £613,560 | £427,751 | £410,643 | £217,741 | £217,741 | 3 / 120 |
| 2023 | £200,995 | £169,063 | 0 / 100 |
Staff column shows: Employees / Volunteers
Frequently asked questions about The Helpline
What does The Helpline do?
TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE
How much income did The Helpline report in 2024?
The Helpline reported total income of £614k and reported expenditure of £428k for the financial year ending 2024, based on the most recent annual return filed with the Charity Commission.
How efficient is The Helpline?
The Helpline has a program ratio of 66.9%, meaning that share of its income goes directly to charitable activities. This is higher than 28% of UK Charitable activities charities with income £100K to £1M (sample of 1431 charities). See our methodology for how this is calculated.
When was The Helpline registered as a charity?
The Helpline was registered with the Charity Commission for England and Wales on 24 May 2023 as charity number 1203238. It has been registered for 3 years.
Who runs The Helpline?
The Helpline is governed by a board of 4 trustees. The chair of trustees is David Marcus Lachs. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does The Helpline operate?
The Helpline operates in England, as recorded in its Charity Commission filing.
Is The Helpline a registered charity?
Yes — The Helpline is a registered charity in England and Wales, charity number 1203238.
Details
Radford Street
SALFORD
M7 4JR
Registry Information
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Trustees
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Sectors & Classifications
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated