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The Helpline

TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE

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Activities & Mission

TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Region

Financial Information

Latest Income
£164,540
Latest Expenditure
£359,233

Financial Efficiency

Program Ratio 66.9%
% of income going directly to charitable activities
Overall Efficiency 96.0%
% of expenditure going to programs (vs overhead)
Administrative Ratio 4.2%
Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £609,392
Charitable Activities £0
Other Trading £0
Investments £4,168
Other Income £0

Expenditure Categories

Charitable Expenditure £410,643
Raising Funds £17,108
Governance £990
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

One or more years show a significant change in income (over ±100%) compared with the prior year. This usually reflects a merger, transfer of activities, restated accounts, or a one-off legacy — not necessarily a real change in operating scale. See the methodology for context.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£164,540
£359,2330 / 260
2024
£613,560
£427,751£410,643£217,741£217,7413 / 120
2023
£200,995
£169,0630 / 100

Staff column shows: Employees / Volunteers

Frequently asked questions about The Helpline

What does The Helpline do?

TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE

How much income did The Helpline report in 2025?

The Helpline reported total income of £165k and reported expenditure of £359k for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was The Helpline registered as a charity?

The Helpline was registered with the Charity Commission for England and Wales on 24 May 2023 as charity number 1203238. It has been registered for 3 years.

Who runs The Helpline?

The Helpline is governed by a board of 4 trustees. The chair of trustees is David Marcus Lachs. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does The Helpline operate?

The Helpline operates in England, as recorded in its Charity Commission filing.

Is The Helpline a registered charity?

Yes — The Helpline is a registered charity in England and Wales, charity number 1203238.

Details

Address
7 The Crescent
Radford Street
SALFORD
M7 4JR
Registration Date
24 May 2023
Status
Registered

Registry Information

Organisation Number
5209518
Charity Number
1203238

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Trustees

David Marcus Lachs Chair
Also governs 1 other charity
Alexander Benjamin Woolfstein
Benjamin Daniel Rosenberg
Also governs 2 other charities
REBECCA SARAH ABELES
Also governs 1 other charity

Data & trust

Register data refreshed
30 July 2026
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