the national association of citizens advice bureaux
Activities & Mission
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Fundraising
See where The National Association Of Citizens Advice Bureaux is active and find local fundraising opportunities.
Region
Country
Financial Information
Latest Income
£167,727,000
Latest Expenditure
£168,661,000
Financial Efficiency
Program Ratio 98.3%
% of income going directly to charitable activities
Overall Efficiency 97.8%
% of expenditure going to programs (vs overhead)
Administrative Ratio 2.5%
Overhead (fundraising + governance) as % of total expenditure
Latest Financial Breakdown
Income Sources
Donations & Legacies £10,983,000
Charitable Activities £154,080,000
Other Trading £0
Investments £1,675,000
Other Income £989,000
Expenditure Categories
Charitable Expenditure £164,917,000
Raising Funds £2,888,000
Governance £1,400,000
Grants to Institutions £0
Other Expenditure £856,000
Financial Trend
Annual Returns
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2024 | £167,727,000 | £168,661,000 | £164,917,000 | £10,897,000 | £22,343,000 | 1091 / 16000 |
| 2023 | £166,319,000 | £153,402,000 | £151,642,000 | £11,831,000 | £21,186,000 | 1009 / 16000 |
| 2022 | £153,624,000 | £151,053,000 | £149,337,000 | £9,665,000 | £18,768,000 | 1024 / 18500 |
| 2021 | £162,631,000 | £168,822,000 | £157,256,000 | £5,891,000 | £16,136,000 | 1005 / 2500 |
| 2020 | £139,122,000 | £137,134,000 | £136,872,000 | £12,333,000 | £14,417,000 | 928 / 2500 |
Staff column shows: Employees / Volunteers
Details
Address
Citizens Advice
1 Easton Street
LONDON
WC1X 0DW
1 Easton Street
LONDON
WC1X 0DW
Website
www.citizensadvice.org.ukRegistration Date
21 January 1980
Status
Registered
Registry Information
Organisation Number
279057
Charity Number
279057
Trustees
Finola Mary McDonnell
Steve Hughes
Mark Allen
Sarah Anne Wilson
Dr Bevis Watts
Roxane Heaton
Matthew Swindells
Frank Hont
Lewis Brencher
Deborah Harris-Ugbomah
Paige Campbell
Sue Campbell
Sectors & Classifications
Also Known As
- CITIZENS ADVICE
- CITIZENS ADVICE CYMRU
- CITIZENS ADVICE CYNGOR AR BOPETH
- NACAB