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The Office Of The Independent Adjudicator For Higher Education

Also known as: Oia/ Oiahe

Provides independent (free) review scheme for HE students in England/Wales. Deals with complaints from individual students after exhaustion of internal procedures of the HE provider. Where complaints found justified, recommendations for remedy are made and compliance monitored. Also publishes good practice guidance and runs not for profit learning events for HE providers and students' unions.

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Activities & Mission

Provides independent (free) review scheme for HE students in England/Wales. Deals with complaints from individual students after exhaustion of internal procedures of the HE provider. Where complaints found justified, recommendations for remedy are made and compliance monitored. Also publishes good practice guidance and runs not for profit learning events for HE providers and students' unions.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Financial Information

Latest Income
£8,443,978
Latest Expenditure
£7,563,029

Financial Efficiency

Program Ratio 89.6%
% of income going directly to charitable activities

Higher than 34% of UK Education charities with income £1M to £10M (sample: 2063). How is this calculated?

Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)

Higher than 100% of UK Education charities with income £1M to £10M. How is this calculated?

Administrative Ratio 1.4%
Overhead (fundraising + governance) as % of total expenditure

Lower overhead than 55% of UK Education charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?

Latest Financial Breakdown

Income Sources

Donations & Legacies £0
Charitable Activities £8,255,722
Other Trading £0
Investments £187,928
Other Income £328

Expenditure Categories

Charitable Expenditure £7,563,029
Raising Funds £0
Governance £109,195
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2024.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2024
£8,443,978
£7,563,029£7,563,029£3,330,818£3,330,818101 / 0
2023
£7,345,462
£7,198,964£7,198,964£2,449,869£2,449,869100 / 0
2022
£6,621,295
£6,569,155£6,569,155-£2,483,595£2,303,37199 / 0
2021
£6,151,764
£8,779,968£8,779,968-£2,535,735£2,222,06298 / 0
2020
£5,881,182
£5,657,374£5,657,374£92,469£1,844,38090 / 0

Staff column shows: Employees / Volunteers

Frequently asked questions about The Office Of The Independent Adjudicator For Higher Education

What does The Office Of The Independent Adjudicator For Higher Education do?

Provides independent (free) review scheme for HE students in England/Wales. Deals with complaints from individual students after exhaustion of internal procedures of the HE provider. Where complaints found justified, recommendations for remedy are made and compliance monitored. Also publishes good practice guidance and runs not for profit learning events for HE providers and students' unions.

How much income did The Office Of The Independent Adjudicator For Higher Education report in 2024?

The Office Of The Independent Adjudicator For Higher Education reported total income of £8.44m and reported expenditure of £7.56m for the financial year ending 2024, based on the most recent annual return filed with the Charity Commission.

How efficient is The Office Of The Independent Adjudicator For Higher Education?

The Office Of The Independent Adjudicator For Higher Education has a program ratio of 89.6%, meaning that share of its income goes directly to charitable activities. This is higher than 34% of UK Education charities with income £1M to £10M (sample of 2063 charities). See our methodology for how this is calculated.

When was The Office Of The Independent Adjudicator For Higher Education registered as a charity?

The Office Of The Independent Adjudicator For Higher Education was registered with the Charity Commission for England and Wales on 11 April 2011 as charity number 1141289. It has been registered for 15 years.

Who runs The Office Of The Independent Adjudicator For Higher Education?

The Office Of The Independent Adjudicator For Higher Education is governed by a board of 13 trustees. The chair of trustees is Simongnette Scavazza. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does The Office Of The Independent Adjudicator For Higher Education operate?

The Office Of The Independent Adjudicator For Higher Education operates in England And Wales, as recorded in its Charity Commission filing.

Is The Office Of The Independent Adjudicator For Higher Education a registered charity?

Yes — The Office Of The Independent Adjudicator For Higher Education is a registered charity in England and Wales, charity number 1141289.

Details

Address
Office of the Independent Adjudicat
Apex Plaza
Forbury Road
READING
RG1 1AX
Registration Date
11 April 2011
Status
Registered

Registry Information

Organisation Number
5012332
Charity Number
1141289

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Trustees

Simongnette Scavazza Chair
Alexander Isaac Stanley
Andrew Frank Chandler
Also governs 1 other charity
Dr Gwawr Taylor
Dr Wendy Victoria Finlay
Jesy Mamputu
Jonathan Nigel Rees
Martin Stephen Kirke
Nicola Ruth Flint
Philip Kynaston
Professor Alison Shan Wareing
Professor Osama Khan
Also governs 1 other charity
Professor Rachael Elizabeth Langford
Also governs 1 other charity

Sectors & Classifications

Also Known As

  • Oia/ Oiahe

Data & trust

Register data refreshed
14 May 2026
Report a data issue