The Silver Line Helpline
Also known as: The Silver Line
The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services.
Activities & Mission
The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services.
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Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
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Region
Financial Information
Financial Efficiency
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2023.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2023 | £728,657 | £1,032,858 | £1,032,714 | £1 | £1 | 76 / 114 |
| 2022 | £1,131,453 | £1,237,021 | £1,236,509 | £545,588 | £485,450 | 67 / 149 |
| 2021 | £2,599,541 | £1,795,482 | £1,793,540 | £651,156 | £534,000 | 81 / 116 |
Staff column shows: Employees / Volunteers
Frequently asked questions about The Silver Line Helpline
What does The Silver Line Helpline do?
The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services.
How much income did The Silver Line Helpline report in 2023?
The Silver Line Helpline reported total income of £729k and reported expenditure of £1.03m for the financial year ending 2023, based on the most recent annual return filed with the Charity Commission.
When was The Silver Line Helpline registered as a charity?
The Silver Line Helpline was registered with the Charity Commission for England and Wales on 18 May 2012 as charity number 1147330. It has been registered for 14 years.
Who runs The Silver Line Helpline?
The Silver Line Helpline is governed by a board of 2 trustees. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does The Silver Line Helpline operate?
The Silver Line Helpline operates across 6 areas, including Guernsey, Isle Of Man, Jersey and 3 others. The full list is shown on its profile.
Is The Silver Line Helpline a registered charity?
Yes — The Silver Line Helpline is a registered charity in England and Wales, charity number 1147330.
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Registry Information
Trustees
Also Known As
- The Silver Line
Data & trust
- Register data refreshed
- 2 November 2026
- Methodology
- How metrics are calculated