Torfaen Citizens Advice Bureau
Provide advice and support at two Bureau offices and outreach services through face to face interviews, written correspondenc, telephone advice, email, via a video link on benefit, debt, housing, consumer, employment, education, immigration, family, legal and local issues.
Activities & Mission
Provide advice and support at two Bureau offices and outreach services through face to face interviews, written correspondenc, telephone advice, email, via a video link on benefit, debt, housing, consumer, employment, education, immigration, family, legal and local issues.
Areas of Operation
Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.
Local Authority
Financial Information
Financial Efficiency
Higher than 63% of UK Beneficiary group charities with income £1M to £10M (sample: 3130). How is this calculated?
Higher than 100% of UK Beneficiary group charities with income £1M to £10M. How is this calculated?
Lower overhead than 79% of UK Beneficiary group charities with income £1M to £10M. (Lower overhead is generally read as more efficient.) How is this calculated?
Latest Financial Breakdown
Income Sources
Expenditure Categories
Financial Trend
Annual Returns
As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.
| Financial Year | Income | Expenditure | Charitable Spending | Net Assets | Reserves | Staff |
|---|---|---|---|---|---|---|
| 2025 | £1,963,067 | £1,913,407 | £1,913,407 | £608,623 | £320,685 | 65 / 13 |
| 2024 | £1,827,048 | £1,857,477 | £1,857,477 | £558,963 | £279,044 | 62 / 13 |
| 2023 | £1,560,985 | £1,473,295 | £1,473,295 | £589,392 | £264,683 | 55 / 13 |
| 2022 | £1,395,868 | £1,321,563 | £1,321,563 | £501,702 | £264,465 | 50 / 20 |
| 2021 | £1,205,535 | £1,040,265 | £1,040,265 | £427,397 | £222,754 | 47 / 28 |
Staff column shows: Employees / Volunteers
Frequently asked questions about Torfaen Citizens Advice Bureau
What does Torfaen Citizens Advice Bureau do?
Provide advice and support at two Bureau offices and outreach services through face to face interviews, written correspondenc, telephone advice, email, via a video link on benefit, debt, housing, consumer, employment, education, immigration, family, legal and local issues.
How much income did Torfaen Citizens Advice Bureau report in 2025?
Torfaen Citizens Advice Bureau reported total income of £1.96m and reported expenditure of £1.91m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.
How efficient is Torfaen Citizens Advice Bureau?
Torfaen Citizens Advice Bureau has a program ratio of 97.5%, meaning that share of its income goes directly to charitable activities. This is higher than 63% of UK Beneficiary group charities with income £1M to £10M (sample of 3130 charities). See our methodology for how this is calculated.
When was Torfaen Citizens Advice Bureau registered as a charity?
Torfaen Citizens Advice Bureau was registered with the Charity Commission for England and Wales on 10 April 2006 as charity number 1113724. It has been registered for 20 years.
Who runs Torfaen Citizens Advice Bureau?
Torfaen Citizens Advice Bureau is governed by a board of 8 trustees. The chair of trustees is CLLR JOHN KILLICK. Trustees are legally responsible for the charity's governance and are listed in full on its profile.
Where does Torfaen Citizens Advice Bureau operate?
Torfaen Citizens Advice Bureau operates in Torfaen, as recorded in its Charity Commission filing.
Is Torfaen Citizens Advice Bureau a registered charity?
Yes — Torfaen Citizens Advice Bureau is a registered charity in England and Wales, charity number 1113724.
Details
Commercial Street
Pontypool
Torfaen
NP4 6JS
Registry Information
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Major UK charities in the same primary sector, drawn from the curated priority cohort.
Trustees
Sectors & Classifications
Data & trust
- Register data refreshed
- 14 May 2026
- Methodology
- How metrics are calculated