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Torfaen Citizens Advice Bureau

Provide advice and support at two Bureau offices and outreach services through face to face interviews, written correspondenc, telephone advice, email, via a video link on benefit, debt, housing, consumer, employment, education, immigration, family, legal and local issues.

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Activities & Mission

Provide advice and support at two Bureau offices and outreach services through face to face interviews, written correspondenc, telephone advice, email, via a video link on benefit, debt, housing, consumer, employment, education, immigration, family, legal and local issues.

Areas of Operation

Where this charity is registered to operate, as self-declared to the Charity Commission. These are regulatory classifications, not a list of active programmes, and don't necessarily indicate fundraising activity in each location.

Local Authority

Financial Information

Latest Income
£1,963,067
Latest Expenditure
£1,913,407

Financial Efficiency

Program Ratio 97.5%
% of income going directly to charitable activities
Overall Efficiency 100.0%
% of expenditure going to programs (vs overhead)
Administrative Ratio 0.4%
Overhead (fundraising + governance) as % of total expenditure

Latest Financial Breakdown

Income Sources

Donations & Legacies £73,949
Charitable Activities £1,826,775
Other Trading £0
Investments £2,313
Other Income £60,030

Expenditure Categories

Charitable Expenditure £1,913,407
Raising Funds £0
Governance £8,000
Grants to Institutions £0
Other Expenditure £0

Financial Trend

Annual Returns

As filed with the Charity Commission for England and Wales. Most recent filing covers the financial year ending 2025.

Financial YearIncomeExpenditureCharitable SpendingNet AssetsReservesStaff
2025
£1,963,067
£1,913,407£1,913,407£608,623£320,68565 / 13
2024
£1,827,048
£1,857,477£1,857,477£558,963£279,04462 / 13
2023
£1,560,985
£1,473,295£1,473,295£589,392£264,68355 / 13
2022
£1,395,868
£1,321,563£1,321,563£501,702£264,46550 / 20
2021
£1,205,535
£1,040,265£1,040,265£427,397£222,75447 / 28

Staff column shows: Employees / Volunteers

Frequently asked questions about Torfaen Citizens Advice Bureau

What does Torfaen Citizens Advice Bureau do?

Provide advice and support at two Bureau offices and outreach services through face to face interviews, written correspondenc, telephone advice, email, via a video link on benefit, debt, housing, consumer, employment, education, immigration, family, legal and local issues.

How much income did Torfaen Citizens Advice Bureau report in 2025?

Torfaen Citizens Advice Bureau reported total income of £1.96m and reported expenditure of £1.91m for the financial year ending 2025, based on the most recent annual return filed with the Charity Commission.

When was Torfaen Citizens Advice Bureau registered as a charity?

Torfaen Citizens Advice Bureau was registered with the Charity Commission for England and Wales on 10 April 2006 as charity number 1113724. It has been registered for 20 years.

Who runs Torfaen Citizens Advice Bureau?

Torfaen Citizens Advice Bureau is governed by a board of 9 trustees. The chair of trustees is CLLR JOHN KILLICK. Trustees are legally responsible for the charity's governance and are listed in full on its profile.

Where does Torfaen Citizens Advice Bureau operate?

Torfaen Citizens Advice Bureau operates in Torfaen, as recorded in its Charity Commission filing.

Is Torfaen Citizens Advice Bureau a registered charity?

Yes — Torfaen Citizens Advice Bureau is a registered charity in England and Wales, charity number 1113724.

Details

Address
Portland Buildings
Commercial Street
Pontypool
Torfaen
NP4 6JS
Registration Date
10 April 2006
Status
Registered

Registry Information

Organisation Number
4022595
Charity Number
1113724

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Trustees

CLLR JOHN KILLICK Chair
DENNIS HENSON
Dr Darlington Nyambiya
Hannah Davies
Philip Davy
Ryan Dorrian
Stephen Griffiths
Susan Evans
Yvonne James

Data & trust

Register data refreshed
30 July 2026
Report a data issue